Frequently Asked questions

1. Once exiting the Lucas Valley / Smith Ranch Road exit on 101, head EAST on Smith Ranch Road.
2. The first stoplight on Smith Ranch Road is North Redwood Drive. Turn left on North Redwood Drive.
3.  Take the road approximately 0.3 mi to the Rafael North Executive Park / Marin Covenant Church on the left hand side. Turn into the driveway for the office park.
4. Upon entering the parking lot, turn right and drive approximately 300 yards to the pedestrian entrance for both the office park and the Marin Covenant Church. You’ll see a small sign on your left that says ‘Marin Covenant Church’ with an arrow pointing up the pedestrian walkway. Park in one of the spots here.
5. Walk up the pedestrian walkway. Our office park is on your left. You’ll walk past a door and stairwell on your left.
6. Walk towards the second door and stairwell, and enter here on the first floor. Our office is the first one on the left, Suite 130.

1. Once exiting the Lucas Valley / Smith Ranch Road exit on 101, head EAST on Smith Ranch Road.
2. The first stoplight on Smith Ranch Road is North Redwood Drive. Turn left on North Redwood Drive.
3.  Take the road approximately 0.3 mi to the Rafael North Executive Park / Marin Covenant Church on the left hand side. Turn into the driveway for the office park.
4. Upon entering the parking lot, turn right and drive approximately 300 yards to the pedestrian entrance for both the office park and the Marin Covenant Church. You’ll see a small sign on your left that says ‘Marin Covenant Church’ with an arrow pointing up the pedestrian walkway. Park in one of the spots here.
5. Walk up the pedestrian walkway. Our office park is on your left. You’ll walk past a door and stairwell on your left.
6. Walk towards the second door and stairwell, and enter here on the first floor. Our office is the first one on the left, Suite 130.

I do accept some insurance plans. Please call me to determine if your insurer contracts with me.

For those who fall outside of my network, many of my clients do seek reimbursement from their own insurance companies after treatment sessions. For this situation, I provide a ‘Superbill’ which you can provide to your insurance company. I’d recommend you reach out to your insurance company about the process. For those with plans outside of my networks, I am most likely going fall under the category of ‘out-of-network provider’.

Here’s what I recommend you learn when you speak with your insurance company:

1. Ask them about their physical therapy benefits for out-of-network providers,
2. How much is your out-of-network deductible and how much of it is left for the year,
3. If you’ve met your deductible for the year, ask what your co-insurance percentage is now that you’re over your deductible
4. Ask if there are any annual session amount limits and if your insurance requires another practitioner’s referral

You don’t need a referral to see a physical therapist. Typically, you can just call me directly to schedule a session.

Note: If you plan on seeking reimbursement with your insurance, some plans require a referral. Please call your insurance plan’s member services line for additional context and information.

Please wear something light and comfortable. In some cases, I may provide manual work, so keep that in mind, as thick clothes may be problematic.

If you have a hip, knee, leg, or ankle situation, I’d go for shorts or a skirt.

Marci Silverberg, MPT: California Physical Therapy License # 29318

For more information on Marci’s education and training, please click here

Yes.

Notice of the right to receive a “Good Faith Estimate” explains how much your medical care will cost you. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance, an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected costs of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your scheduled service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure you save a copy of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-877-696-6775